Q: Where do you ship from?

A: We ship directly from our warehouse in Australia.

Q: How long does shipping take?

A: Standard shipping within Australia takes 3–8 business days. Express options are also available at checkout.

Q: Do you offer international shipping?

A: Currently, we only ship within Australia.

Q: How can I track my order?

A: Once your order is shipped, you’ll receive a tracking link via email. You can also check your order status on our website.

Q: How do I use Minoxidil?

A: Apply 1 mL of Minoxidil to the affected area (scalp or beard) twice daily — morning and evening. Ensure the area is clean and dry. Gently massage the product into the skin and wash your hands afterward.

Q: How long does it take to see results?

A: Visible results typically begin after 3 to 6 months of consistent use. Individual results may vary.

Q: Can I use Minoxidil on my beard?

A: Yes! Minoxidil can be used to promote beard growth. Apply it to clean, dry skin on the face where you want hair to grow.

Q: Will I lose my gains if I stop using Minoxidil?

A: Minoxidil must be used continuously to maintain results. Stopping may cause the new hair to gradually fall out.

Q: How do I use the dermaroller?

A: Use the dermaroller 2–3 times per week on clean, dry skin. Roll gently in vertical, horizontal, and diagonal directions 4–5 times. Do not apply too much pressure.

Q: Should I use Minoxidil before or after dermarolling?

A: Wait 12–24 hours after dermarolling before applying Minoxidil to avoid irritation. Do not apply Minoxidil immediately after rolling.

Q: How do I clean the dermaroller?

A: Rinse the roller under hot water and soak it in isopropyl alcohol for 5–10 minutes after each use. Let it air dry completely.

Q: What needle size is best for beard growth?

A: A 0.5mm needle size is recommended for beard use. Do not use longer needles unless advised by a professional.